Event Specialist, Part-Time (Non-Exempt)

Hourly Rate:$13.00–$16.00

Pay Grade: Part-Time | Starting rate is based on relevant experience and education.

Location: Farmpark, Kirtland, Ohio 44094

Position Summary:

Lake Metroparks is seeking a part-time Event Specialist to support the planning, coordination, and delivery of public and private events at Farmpark. Under the supervision of the Farmpark Events Manager, this position provides administrative and operational support; assists with event communications, setup, and logistics; and provides respectful service to participants, visitors, volunteers, clients, and community partners. This position works up to 28 hours per week on a varied schedule that may include weekdays, evenings, weekends, and holidays.

POSITION REQUIREMENTS

Education and/or Experience:

·         High school diploma, recognized equivalency credential, or an equivalent combination of education, training, and demonstrated skills required.

·         One to two years of experience providing customer service, coordinating events, supporting programs, or performing related administrative work preferred.

Certificates or Licenses:

·         Valid driver’s license and continued insurability under the Park District’s vehicle insurance requirements.

Required Training: Employees must complete and maintain all required Park District training, including applicable safety, fraud prevention, ethics, harassment prevention, and position-specific training.

Other:

·         Successful completion of a pre-employment drug screen and background check is required.

·         Ability to work a varied schedule of up to 28 hours per week, including weekdays, evenings, weekends, and holidays, and to work outdoors in seasonal weather when assigned.

·         Ability to work independently and collaboratively while following established procedures and service standards.

·         Ability to safely operate assigned Park District vehicles and equipment after required training.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Responds promptly and professionally to telephone calls, emails, correspondence, and other communications related to event inquiries, reservations, and department operations.

·         Prepares, maintains, and organizes event contracts, invoices, records, correspondence, and related documents.

·         Maintains accurate event, program, and financial records and submits required activity reports to the supervisor.

·         Coordinates facility use and event logistics with Lake Metroparks staff, including event information, room or site setup, ranger support, alcohol-related requests, equipment needs, and related communications.

·         Supports event setup, delivery, and breakdown by preparing materials, monitoring event spaces, assisting participants and visitors, and communicating operational needs to appropriate staff.

·         Provides respectful and responsive service, shares accurate information about Lake Metroparks, and supports safe and efficient event operations.

·         Reviews department information on the Lake Metroparks website and submits update requests to the supervisor as needed.

·         Follows all applicable safety procedures, reports hazards or incidents promptly, and supports a safe environment for participants, visitors, volunteers, and staff.

·         Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

☒ This position has no supervisory duties.

QUALIFICATION REQUIREMENTS

To succeed in this position, an employee must be able to perform each essential duty satisfactorily. The requirements below describe the job-related knowledge, skills, and abilities needed for the position. Lake Metroparks provides reasonable accommodations to qualified applicants and employees who encounter barriers to employment, in accordance with applicable law.

TECHNOLOGY AND EQUIPMENT:

·         Ability to use Microsoft Office applications, email, web-based systems, social media platforms, and standard office equipment needed for assigned duties.

·         Ability to learn and use event reservation systems, electronic calendars, databases, and communication tools for scheduling, records, and event coordination.

·         Ability to safely operate or assist with basic event equipment, radios, carts, and other Park District equipment after required training.

ADDITIONAL INFORMATION

The following knowledge, skills, and abilities are relevant to successful performance of the essential duties of this position.

Knowledge:

·         Knowledge of basic event planning, scheduling, setup, and customer service practices.

·         Knowledge of administrative recordkeeping, payment and invoice documentation, and event-related communication practices.

·         Knowledge of safety practices for public events and for work around farm facilities, live animals, vehicles, and equipment.

Skills:

•       Clear verbal, written, and interpersonal communication skills.

•       Organizational and time-management skills for maintaining accurate event records, schedules, contracts, and communications.

•       Customer service skills for assisting participants, visitors, volunteers, coworkers, clients, and community partners respectfully.

•       Problem-solving skills for identifying event needs, communicating concerns, and supporting practical solutions.

Abilities:

•       Ability to work independently and collaboratively while following established priorities and procedures.

•       Ability to communicate respectfully with people with varied backgrounds, experiences, and access needs.

•       Ability to protect confidential information and maintain accurate records.

•       Ability to remain attentive to participant safety and changing operational needs in a working farm and office environment.

•       Ability to adjust to varied schedules, weather conditions, event locations, and attendance levels.

•       Ability to assist with event setup and breakdown, including moving display materials, tables, chairs, and supplies within the physical requirements of the position, with reasonable accommodation when applicable.

PHYSICAL DEMANDS

The physical demands below describe activities commonly required to perform the essential duties of this position. Lake Metroparks provides reasonable accommodations to qualified employees who encounter barriers to employment, as required by applicable law.

The position regularly involves computer and telephone work; sitting, standing, and walking for varied periods; communicating with participants, visitors, volunteers, and staff; and using hands to handle documents, supplies, and event materials. Event support may require walking on indoor and outdoor surfaces, including uneven ground; using stairs; bending, reaching, kneeling, pushing, and pulling; and moving tables, chairs, displays, and supplies. The employee must be able to move items weighing up to 25 pounds regularly and up to 50 pounds occasionally with assistance or material-handling equipment. The work also requires the ability to review printed and electronic information, observe event areas and surroundings, and communicate through telephone, radio, and in-person methods, with reasonable accommodation when applicable.

WORK ENVIRONMENT

Work is performed in a working farm and office atmosphere, including offices, event and visitor spaces, barns, storage areas, and outdoor grounds at Farmpark. Assignments may occur indoors or outdoors during heat, cold, humidity, rain, snow, wind, and other seasonal conditions. The employee may work near visitors, volunteers, coworkers, live animals, farm vehicles and equipment, and on uneven, muddy, dusty, or slippery surfaces. Noise and activity levels vary with events, attendance, animals, equipment, and weather. Appropriate personal protective equipment is provided or required when necessary for assigned duties.

POTENTIAL HAZARDS

Potential hazards include contact with live animals, animal waste, allergens, hay, straw, dust, mud, insects, uneven or slippery surfaces, changing weather, vehicle traffic, farm equipment, moving machinery, tools, electrical cords, temporary event equipment, and materials used for setup and breakdown. Busy public areas and varying noise levels may also affect work conditions. The employee must follow applicable safety procedures, use required personal protective equipment, maintain awareness around animals and equipment, and report hazards, injuries, or incidents promptly.

GENERAL EXPECTATIONS

The employee must demonstrate commitment and sensitivity to the needs of Lake Metroparks and its constituents, support the mission of the Park District, maintain professional conduct, comply with applicable policies and procedures, and provide respectful service to participants, visitors, volunteers, coworkers, and community partners.

BENEFITS

Lake Metroparks offers benefits and resources for eligible part-time employees, including:

•       Membership in the Ohio Public Employees Retirement System (OPERS)

•       Northeastern Ohio Inter-Museum Council membership

•       Mental health support and Employee Assistance Program (EAP) resources

•       Lake Metroparks discounts

To Apply:

Apply online at https://www.lakemetroparks.com/about-us/job-opportunities/