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  • Events and Volunteer Coordinator, Fort Nisqually WA

Events and Volunteer Coordinator, Fort Nisqually WA

  • 16 May 2024 2:12 PM
    Message # 13357872
    ALHFAM Webmaster (Administrator)


    $33.26 - $45.53 Hourly


    Tacoma, WA

    Job Type

    Career Full-time Non Represented

    Job Number: 01593

    Department: Parks and Recreation

    Opening Date: 05/16/2024

    Closing Date: 5/29/2024 11:59 PM Pacific

    Based on our internal equity review process, the starting salary for this position will be $33.26
    The current full hourly range for this position is $33.26 - $45.53

    Join the exceptional staff of Fort Nisqually Living History Museum! The mission of our accredited museum is to engage a diverse regional audience with Puget Sound's first globally connected settlement through historic preservation, experiential learning, and interpretation. The Events & Volunteer Coordinator supports this mission by engaging our museum audience with high quality, unique, community and living history events. This position also supports and coordinates the volunteer program which make these award-winning events possible.

    Work where you play!
    Join our team at Metro Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.
    Who We Are
    Metro Parks Tacoma (MPT) is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Metro Parks’ mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
    Why You’ll Love it Here
    Come work where you play! You will contribute to the overall vitality and well-being of your community when you work for Metro Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Metro Parks are the key to its success, and you just might be the next great addition to our team. You’ll receive a competitive wage, along with an attractive benefits package, including medical, dental, retirement, vacation, holidays, and much more. On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.
    Position Information
    Under the direction of the Museum Supervisor, is responsible for developing, planning, marketing and delivering Fort Nisqually Living History Museum's special events and for recruiting, training and managing museum volunteers.

    In the performance of their respective tasks and duties all employees are expected to:

    • Perform quality work within deadlines with or without direct supervision.
    • Interact professionally with other employees, customers and suppliers.
    • Work effectively as a team contributor on all assignments.
    • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
    • Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.

    Essential Duties


    • Maintain and strengthen the event program's commitment to the museum's mission of engaging a diverse regional audience with Puget Sound’s first globally connected settlement through historic preservation, experiential learning, and interpretation.
    • Annually review existing special events performance and preserve the elements that the volunteers and the public respond to, while enhancing activities that provide new opportunities for interpretation and public engagement.  
    • Train and provide work direction to staff, volunteers, and interns for events; coordinate training on proper use of equipment or artifacts used during events; coordinate volunteer training on proper procedures during events; oversee and review work to assure the proper delivery of event support.
    • Assist in planning, promoting, and implementing the museum's annual special events in accordance with adopted budget and work plan for both general fund and Fort Nisqually Foundation events, where applicable.  Explore new special events based on strategies recommended in the Strategic Master Plan, Mission Led Comp Plan, Fort Nisqually Business Plan and current museum Capital Development and Program Plan.
    • Plan for special events including setting the calendar (by end of September for the next calendar year); listing events/booking facilities in registration system; providing event information to volunteers, recruiting and assigning volunteers (30-150, depending on event), establishing, designing, and printing event programs, acquiring event supplies as needed, reviewing museum site for needed clean-up/preparations, contracting with vendors as needed for event support, advertising for and recruiting artists, organizing the schedule, completing agreements with artists, maintaining contact with the artists/demonstrators, preparing site for volunteers as needed, and arranging for payment to artists/contractors and coordinating with museum staff and MPT as needed for event support.
    • Promote and market special events including writing press releases and submitting them to MPT for distribution; creating and managing event descriptions on museum website; submitting event descriptions to on-line calendars; creating and posting event news to social media sites (e.g. Twitter, Facebook, Instagram); email blast to database on week of event; creating annual event poster and distributing; creating seasonal event flyer for distribution at museum; creating event posters for posting at museum; providing event information to MPT for seasonal guides.
    • Provide special event planning, implementation and oversight including coordinating site preparation with staff, volunteers, MPT, and vendors, as needed; providing day-of instructions and supplies to volunteers; supervising event activities and schedule support from staff.


    • Assist museum supervisor in the development of the annual budget for the program of responsibility; assist in monitoring the museum's revenues and expenses in compliance with the approved budget as it relates to job function.
    • Write, solicit articles, edit, and distribute monthly email newsletters: Fort Notes for volunteers, Fort News for museum guests, and Nisqually Journal for museum members. These include information upcoming events, as well as information about other volunteer activities, collections highlights, museum store activities, FNF news, and other museum related information.
    • Related public relations duties include building media relationships, social media,  TV guest appearances, developing video for on-going promotions, public presentations when requested, designing and managing a-boards (which advertise the museum, its operating hours, summer camps, and events).
    • Manage all museum marketing for special events, education programs, exhibits, retail, workshops, camps, and social media, i.e. Facebook, Instagram, TikTok, and YouTube. Marketing includes updating regional event calendars and managing the museum’s google business profile. Appropriately reply to or otherwise manage general museum inquires to the Fort Nisqually email address.
    • Manage online ticketing software for events and general admission with support from customer service staff. (While customer service will manage refunds, ticket exchange requests, the events person will likely build the sites.)
    • Train and provide work direction to Events & Volunteer Assistant for events; coordinate training on proper use of equipment or artifacts; coordinate training on proper procedures during events; oversee and review work to assure the proper delivery of event support by Events & Volunteer Assistant.


    • Recruit volunteers interested in supporting the museum’s mission as stated above. Provide volunteer orientation to better equip new volunteers for the expectations of their volunteerism. During the orientation, discuss future training opportunities and overall scope of work for the museum during the current calendar year. Train and provide work direction to volunteers and interns for events; coordinate volunteer training on proper use of equipment or artifacts; coordinate volunteer training on proper procedures during events; oversee and review work to assure the proper delivery of event support by volunteers. Support and grow volunteer led guilds with materials, communications, and research support. Manage volunteer tracking software, Better Impact, and make annual report of volunteer support.
    • Maintain regular, reliable, and punctual attendance.


    Minimum Qualifications

    Bachelor's degree in event management, museum studies, history or related field and a minimum of two years of experience in event delivery and/or volunteer coordination required.  Four years of related experience may substitute for college degree.  

    Valid Washington driver's license with acceptable driving record required.
    Obtain a valid First Aid and CPR Card within the probationary period.
    Must be able to work weekends and evenings as required.

    For additional information see the link to the job.

    All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.


    Last modified: 16 May 2024 2:23 PM | ALHFAM Webmaster (Administrator)
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