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Visitor Services Associate - Strawbery Banke Museum - Portsmouth, NH

  • 22 Feb 2018 2:59 PM
    Message # 5872569

    Visitor Services Associates greet visitors from all over the world as they arrive at Strawbery Banke; sell admission tickets, memberships, and merchandise; and provide visitors with the information they need to start their tour of the museum.

    Duties and Responsibilities:

    • Provide excellent customer service and relations to deliver an outstanding visitor experience to visitors of all ages, interests, abilities and backgrounds
    • Sell admission tickets and merchandise while maintaining proper cash controls and inventories
    • Promote museum memberships and associated benefits to all visitors
    • Be a resource for visitors, providing information about the historic houses, events, and educational programs, as well as general information about Portsmouth
    • Answer and direct phone calls, providing information as requested
    • Uphold the mission of Strawbery Banke Museum and help implement its Long Range Interpretive Plan
    • Participate in annual and ongoing training to build professional knowledge in historical content and interpretive techniques
    • Maintain a professional demeanor; comply with stated personnel policies, cultivate good relations with colleagues; and represent the Museum in a positive light
    • Work punctually on a tightly timed schedule


    • Previous cashier and retail experience
    • Knowledge of Portsmouth and the surrounding area
    • Excellent public speaking skills and interpersonal abilities
    • Ability to work enthusiastically with audiences of all ages, abilities, and cultural backgrounds
    • Basic computer skills
    • Sound judgment in response to challenging situations
    • Positive attitude and ability to build respectful working relationships

    This is a seasonal position (May – October) and weekend work is required. The rate of pay is $8.25/hour.

    To apply, send cover letter and resume to:
    Jonathan Brown


An organization of people who bring history to life

ALHFAMc/o Old Sturbridge Village,
1 Old Sturbridge Village Road, Sturbridge, MA 01566

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